Frequently Asked Questions (Print & Merchandise Orders)
Thank you for exploring my fine art reproductions and artisan lifestyle collections. All prints, canvas wraps, metal panels, and home decor items are produced and shipped directly by my professional printing and fulfillment partners. Below are the precise details regarding print shipping tiers, crating safety rules, and order resolutions.
What is the print shipping policy?
We choose the most secure and cost-effective shipping carrier based on the specific items ordered and your delivery destination. Standard production and shipping transit times range between 1 to 7 business days. You will receive an automated tracking number via email as soon as your package leaves the fulfillment facility.
Print Shipping Rates Matrix
Shipping prices are calculated automatically based on your total shopping cart value at checkout:
- Cart Total $0.00 – $87.49: Standard: $5.99 | 2-Day: $11.99 | Overnight: $19.99 | International: $32.80 | HI & AK Standard: $15.99 | HI & AK 2-Day: $19.99 | HI & AK Overnight: $29.99
- Cart Total $87.50 – $174.99: Standard: $9.99 | 2-Day: $11.99 | Overnight: $19.99 | International: $32.80 | HI & AK Standard: $15.99 | HI & AK 2-Day: $19.99 | HI & AK Overnight: $29.99
- Cart Total $175.00 – $262.49: Standard: $14.99 | 2-Day: $16.99 | Overnight: $23.99 | International: $58.73 | HI & AK Standard: $22.49 | HI & AK 2-Day: $25.49 | HI & AK Overnight: $35.99
- Cart Total $262.50 – $349.99: Standard: $18.99 | 2-Day: $21.99 | Overnight: $34.99 | International: $69.10 | HI & AK Standard: $24.69 | HI & AK 2-Day: $28.59 | HI & AK Overnight: $45.49
- Cart Total $350.00 – $524.99: Standard: $21.99 | 2-Day: $37.99 | Overnight: $57.99 | International: $119.94 | HI & AK Standard: $28.59 | HI & AK 2-Day: $49.39 | HI & AK Overnight: $75.39
- Cart Total $525.00 – $699.99: Standard: $35.99 | 2-Day: $74.99 | Overnight: $99.99 | International: $133.28 | HI & AK Standard: $46.79 | HI & AK 2-Day: $97.49 | HI & AK Overnight: $129.99
- Cart Total $700.00 – $1,749.99: Standard: $49.99 | 2-Day: $83.99 | Overnight: $125.99 | International: $222.16 | HI & AK Standard: $64.99 | HI & AK 2-Day: $109.19 | HI & AK Overnight: $163.79
- Cart Total $1,750.00 – $3,499.99: Standard: $75.99 | 2-Day: $105.99 | Overnight: $149.99 | International: $322.19 | HI & AK Standard: $98.79 | HI & AK 2-Day: $137.79 | HI & AK Overnight: $194.99
- Cart Total $3,500.00 & Plus: Standard: $99.99 | 2-Day: $149.99 | Overnight: $199.99 | International: $444.34 | HI & AK Standard: $129.99 | HI & AK 2-Day: $194.99 | HI & AK Overnight: $259.99
Due to technical shipping constraints, oversized pieces with a long side greater than 40 inches or a short side greater than 30 inches may incur additional packaging handling fees. Please review our crating policies below.
Large-Size Products and Crating Policies
To guarantee absolute safety during transit and eliminate the potential for carrier handling damage, specific oversized items measuring over 30 inches on the short side or over 40 inches in length must be shipped inside heavy-duty structural crates.
- Required crate fee for MetalPrints over 30x40 to 40x60: $15.00 (Included in product total).
- Required crate fee for MetalPrints over 40x60: $20.00 (Included in product total).
Products over 40 inches long that must be shipped flat may require specialized freight transit. Custom freight quotes are available for large-scale displays. Please reach out via my Contact Form to request a freight quote before purchasing.
Shipping Outside the Continental U.S. and Special Requests
- APO military base addresses are charged at actual carrier cost and dispatched safely via the United States Postal Service (USPS).
- Delivery requests targeting locations outside the continental United States or utilizing specialized expedited overnight shipping lines will be calculated at full cost.
- Global collectors are solely responsible for any local value-added taxes (VAT), entry duties, or customs handling fees required by your home nation upon arrival.
What is the return policy for prints and home decor?
Because every single print, canvas wrap, metal panel, and apparel item is custom-manufactured on-demand specifically for you when you place your order, all print and lifestyle merchandise sales are final and cannot be returned or exchanged.
What if my print item arrives damaged?
My fulfillment partners do their absolute best to package every reproduction securely. In the rare event that your package is mishandled by the carrier and arrives damaged, please retain all outer boxes and bubble wrap packing materials. Take clear photographs of the damage and submit an alert through my website Contact Form along with your original order number so I can immediately issue a complimentary replacement order or file a carrier insurance claim for you.
Can I cancel an order once placed?
Because our order queue is automated and pushes instantly to manufacturing, print cancellations cannot be guaranteed. If you realize you made an error, please reach out through my Contact Form within one hour of checkout, and I will do my absolute best to intercept the printing queue if production has not yet commenced. Approved refunds may take 7 to 10 business days to reflect back on your financial statement.
How can I follow your latest studio creations?
I would be deeply honored to welcome you into my inner circle! To ensure you are the absolute first to see new canvas releases, collection themes, and private studio updates, please sign up for my email newsletter. You can also follow my daily painting process live on my official social spaces:
Instagram: instagram.com/cristinahamzaart
Facebook: facebook.com/cristina.hamza.7